Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by J.R. Ward Virtual Signing. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of J.R. Ward Virtual Signing or any third party, except as expressly granted herein.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. J.R. Ward Virtual Signing and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if J.R. Ward Virtual Signing believes that customer conduct violates applicable law or is harmful to the interests of J.R. Ward Virtual Signing and its subsidiaries.

  • Privacy Policy
  • J.R. Ward Virtual Signing use of personal information that you may submit to J.R. Ward Virtual Signing through this Web site is governed by the J.R. Ward Virtual Signing Privacy Policy.

    We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only.  Your personal information is secured via SSL (Secure Socket Layer) Technology.

  • Shipping & Delivery
  • At this time, J.R. Ward Virtual Signing ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, J.R. Ward Virtual Signing ships merchandise all allowable International countries. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.


    Please note that due to the many circumstances that arise from shipping internationally, once we ship your package we are no longer responsible for the book.  Please pick your shipping option carefully.  We encourage our international customers to use a trackable shipping option.

    What kind of things could delay my package at customs?

    Postal Strikes, Political unrest, Government budget issues, volcano dust, tropical storms… The list is really endless and these are not things we can control or avoid.

    Please note that the Virtual Signing Team cannot offer customer support for any non-trackable shipping option.  If you choose a non-trackable shipping option you do so at your own risk, once the book is shipped it is non-refundable and we will not be able to replace a lost/stolen book.  ,  

    I received my book, but it’s damaged! What can you do for me?

    You will need to send us a picture of the damaged book with a picture of the wrapping paper or invoice. Send the picture to wardenvs@gmail.com. We will review it and contact you once we have settled the issue with the post office or UPS. Unfortunately it happens, accidents with the sorting machines at the facilities or on the trucks are obviously unintentional and very sad. (Seeing a book destroyed hurts our hearts too!) If we happen to have any more books on hand, we may be able to replace it. It may just have a signature and no personalization.  However, due to the fact that our supplies are now limited, the most we may be able to do for you is give you a refund. We apologize for this inconvenience, but it is a circumstance that we cannot control.

  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. J.R. Ward Virtual Signing is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. J.R. Ward Virtual Signing makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. J.R. Ward Virtual Signing SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL J.R. Ward Virtual Signing BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by J.R. Ward Virtual Signing.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. J.R. Ward Virtual Signing is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not J.R. Ward Virtual Signing.

    The inclusion of material on this server does not imply any endorsement by J.R. Ward Virtual Signing, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although J.R. Ward Virtual Signing tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). J.R. Ward Virtual Signing reserves the right to change its payment procedures at any time without prior notice to you.

    You may return defective ( Printer error or wrong inscription) merchandise 7 days after book is received. We will only issue a refund to the credit card used at purchase. Please use the form on the contact us page to initiate a refund.


  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site.

  • Miscellaneous
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. J.R. Ward Virtual Signing and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of J.R. Ward Virtual Signing shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and J.R. Ward Virtual Signing with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and J.R. Ward Virtual Signing with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by J.R. Ward Virtual Signing. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.